Shipping Policy
At Kelvin Mode, we are committed to providing you with a seamless shopping experience. Below are the details regarding our shipping policy.
1. Shipping Destinations
Kelvin Mode ships to customers worldwide.
2. Processing Time
- Orders are typically processed within [1-3 business days] after receiving your order confirmation.
- Please note that processing times may vary during peak seasons or promotional events.
3. Shipping Methods and Delivery Times
We offer cash-on-delivery as our only payment method. Shipping times may vary based on your location and the selected shipping method. Estimated delivery times are as follows:
- Local Deliveries: [3-7 business days]
- International Deliveries: [7-21 business days]
4. Shipping Costs
- Shipping costs will be calculated at checkout based on your location and the total weight of your order.
- We may offer promotional shipping rates or free shipping during certain promotions.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.
6. Issues with Deliveries
If you encounter any issues with your delivery, such as missing items or damaged goods, please contact our customer service team within [5 days] of receiving your order. We will assist you in resolving the issue.
7. Customs and Duties
For international orders, you may be subject to customs duties and taxes based on your country’s regulations. Kelvin Mode is not responsible for any additional charges incurred during customs clearance.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us [email protected].